The Lifeline Program is a government benefit program that provides eligible low-income consumers with a discount on monthly service for voice (telephone), Broadband Internet Access Service (or BIAS, usually called internet service), or a combined telephone/internet service product from a landline or wireless provider.  This helps ensure these consumers have the opportunities and security that telephone and Internet service provide, including being able to connect to jobs, family, health care, schools, and 911 emergency calling services. The program provides a $9.25 per household, per month discount on your telephone or internet service from your landline or wireless provider.  The discount appears in the form of a reduction to the bill you pay your service provider. 

If you are recertifying your eligibility for Lifeline assistance, your company will notify you in advance.   You may re-qualify for Lifeline Assistance based on income (at or below 135 percent of the federal poverty guidelines) or if you participate in any of the above programs.   Any of these will serve as qualifying programs until your next recertification.  If you do not recertify by the date on your notice, you must re-apply for Lifeline assistance.

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