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PUC Encourages Residents & Businesses in…

Mandatory 10-digit Dialing Begins on August 26

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today encouraged residents and businesses across Central Pennsylvania served by the 717 area code to prepare for the upcoming switch to mandatory 10-digit dialing for all local calls. Starting on August 26, callers in the 717 area who attempt to make calls using only a seven-digit number will reach a recorded announcement instructing them to hang up and redial using the area code plus the seven-digit number. The switch to 10-digit dialing is required for the activation of a new “overlay” area code, which will serve the entire 16-county region included in the 717 service area. That new area code – “223” – is being put into service because the remaining supply of available 717 telephone numbers is close to exhaustion. “To begin preparing for 10-digit dialing in the 717 area code, start looking at the devices you have by making sure they include all the area codes you need, including 717,” said Chairman Gladys M. Brown. “Also check devices like medical alert systems, alarm systems, and any other systems that automatically make calls, to be sure they are set up for 10-digit dialing – and in the future, when you start adding new numbers, be sure you include the area code.” Media Contact: Nils Hagen-Frederiksen, Press Secretary nhagen-fre@pa.gov / 717-418-2701 (cell)  

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